{"xsrfToken":"3e4ad2f4-812f-4911-8a8a-06f45962ca2d_3e3fa924979e8f39c7e5aa2091dc99ab0a9137b5_lout","branding":{"id":"2","key":"bsd","name":"BENZING Service Desk","portalBaseUrl":"/servicedesk/customer/portal/2","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/2/2","theme":{"headerBGColor":"#005391","headerLinkColor":"#ffffff","headerLinkHoverColor":"#096cb5","headerLinkHoverBGColor":"#096cb5","headerBadgeColor":"#096cb5"}},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"},"en-GB":{"localeDisplayName":"English (United Kingdom)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/b3f65e0d-d78d-46d2-a446-08c93a9c5fae/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4M2Q0NGYwNi0wMjE2LTQ4MGItOGMwYS02ZWVmY2JmODJjNTAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmIzZjY1ZTBkLWQ3OGQtNDZkMi1hNDQ2LTA4YzkzYTljNWZhZSI6WyJyZWFkIl19LCJleHAiOjE2NjQ5MTgyMDEsIm5iZiI6MTY2NDkxNzYwMX0.B7sgivvOT8GHLJXTmHjl_86eYiMsNlQ5D3teNcYbX7w&client=83d44f06-0216-480b-8c0a-6eefcbf82c50&height=300&mode=fit","bannerMediaApiFileId":"b3f65e0d-d78d-46d2-a446-08c93a9c5fae","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"2","key":"bsd","projectId":10029,"serviceDeskId":2,"name":"BENZING Service Desk","description":"<p>Welcome! You can raise a request for BENZING Service Desk using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/2","onlyPortal":false,"reqTypes":[{"id":"12","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":10549,"iconUrl":"https://gantnersolutions.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[3],"key":""},{"id":"9","name":"Technical support","descriptionHtml":"<p>In order to help you as best as possible, we ask you to provide us with the following information: Serial Number, Live-Id, IPFN</p>","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10520,"iconUrl":"https://gantnersolutions.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10520","groups":[3],"key":""},{"id":"13","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://gantnersolutions.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""},{"id":"14","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10545,"iconUrl":"https://gantnersolutions.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10545","groups":[],"key":""},{"id":"15","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":10535,"iconUrl":"https://gantnersolutions.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10535","groups":[],"key":""},{"id":"16","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":10539,"iconUrl":"https://gantnersolutions.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10539","groups":[],"key":""}],"reqGroups":[{"id":3,"name":"General"}],"orderMapping":{"3":[9,12]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"e0125495-7e87-32cd-9a81-274e803504cb","appLinkName":"System Confluence","appLinkUrl":"https://gantnersolutions.atlassian.net/wiki","spaceKey":"BSD","spaceName":"BENZING Service Desk","spaceUrl":"https://gantnersolutions.atlassian.net/wiki/spaces/BSD","isServer":false},"labels":[],"projectKey":"BSD","serviceDeskId":2},"createPermission":true,"portalAnnouncement":{"portalId":2,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"BSD","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United Kingdom)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false},"reqCreate":{"id":9,"projectId":10029,"form":{"name":"Technical support","descriptionHtml":"<p>In order to help you as best as possible, we ask you to provide us with the following information: Serial Number, Live-Id, IPFN</p>","callToAction":"Technical support","intro":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","instructions":"<p>In order to help you as best as possible, we ask you to provide us with the following information: Serial Number, Live-Id, IPFN</p>","icon":10520,"iconUrl":"https://gantnersolutions.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10520","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"multiselect","fieldId":"components","fieldConfigId":"","label":"Product","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"values":[{"value":"10019","label":"BENZING Chiprings","selected":false,"children":[]},{"value":"10014","label":"BENZING ClubSystem","selected":false,"children":[]},{"value":"10016","label":"BENZING Express G2","selected":false,"children":[]},{"value":"10015","label":"BENZING Live","selected":false,"children":[]},{"value":"10009","label":"BENZING Live App","selected":false,"children":[]},{"value":"10008","label":"BENZING Live SmartHub","selected":false,"children":[]},{"value":"10007","label":"BENZING M1","selected":false,"children":[]},{"value":"10029","label":"BENZING M2","selected":false,"children":[]},{"value":"10006","label":"BENZING M3","selected":false,"children":[]},{"value":"10017","label":"BENZING One Loft Race","selected":false,"children":[]},{"value":"10018","label":"BENZING Speed/Speed² Antenna","selected":false,"children":[]},{"value":"10010","label":"MyPigeons","selected":false,"children":[]},{"value":"10011","label":"Other","selected":false,"children":[]},{"value":"10020","label":"PideXX","selected":false,"children":[]}]},{"fieldType":"text","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","fieldId":"description","fieldConfigId":"","label":"Description","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/2/create/9","requestValidateBaseUrl":"/servicedesk/customer/portal/2/validate/9","calendarParams":{"firstDay":0,"date":"2022-10-04T23:06:41+0200","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"e0125495-7e87-32cd-9a81-274e803504cb","appLinkName":"System Confluence","appLinkUrl":"https://gantnersolutions.atlassian.net/wiki","spaceKey":"BSD","spaceName":"BENZING Service Desk","spaceUrl":"https://gantnersolutions.atlassian.net/wiki/spaces/BSD","isServer":false},"labels":[],"projectKey":"BSD","serviceDeskId":2},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4M2Q0NGYwNi0wMjE2LTQ4MGItOGMwYS02ZWVmY2JmODJjNTAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDI5IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE2NjQ5MTg4MDEsIm5iZiI6MTY2NDkxNzYwMX0.-fBppjXekjRRMiKWmOunlwvB1J9vJF-1THmCx3gFOPw","targetCollection":"upload-project-10029","endpointUrl":"https://api.media.atlassian.com","clientId":"83d44f06-0216-480b-8c0a-6eefcbf82c50","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=gantnersolutions","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"3e4ad2f4-812f-4911-8a8a-06f45962ca2d_3e3fa924979e8f39c7e5aa2091dc99ab0a9137b5_lout","baseUrl":"https://gantnersolutions.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"83d44f06-0216-480b-8c0a-6eefcbf82c50","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","anonymousEnabled":true,"requestIntroEnabled":true}